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Development Manager

Unilever Full-Time  Maputo, Maputo, Mozambique 16 May 2018

Job Description

Main Job Purpose:

The Customer Marketing Manager is responsible for developing and implementing the activation plan that supports the objectives of our brands and the customer. Lead the development execution of brand/category solutions & activities for Customer/Channels based on fully integrated, shopper, customer and channel insights.

Job Summary

  • Develop customer & shopper insights. Translate insights into business building opportunities within specific customers/channels;
  • Use and leverage account specific category and shopper insights;
  • Build account/channel specific Customer marketing plans to deliver category/brand objectives (CMP) in conjunction with Brand Marketing Plan (BMP) and Customer Business Plan (CBP);
  • Integration of customer marketing plans with brand marketing plan and customer business planning;
  • Work with Account managers to ensure excellence in in-store activation and delivery of integrated Customer Business Plan and Customer Marketing Plan;
  • Work with the brand managers to deliver activation plan efficiency and effectiveness;
  • Communicate the customer’s marketing and business strategy to the brand teams;
  • Develop strong relationships with Customers at marketing and activation level;
  • Customer and customers’ Shopper input into Innovation program;
  • Manage total trade investments;
  • Consolidate field plans – customer input in S&OP;
  • Ensure Brand standards/Brand DNA for channels are adhered to. E.g. consistent use of brand key visuals, customer activation themes aligned with brand activation;
  • Lead execution of plans & activities including customized offerings (incl. special packs, channel specific packs);
  • Analyze the ROI of the marketing activities executed with the customer;
  • Channel and Customer thought;
  • Responsible for implementing SHEQ and Security policies and management systems relevant to the role.

Key Requirements

  • Minimum 2 to 3 years relevant Customer Marketing experience;
  • 2 to 3 years Brand Building experience is ideal;
  • Customer Facing experience combined;
  • with Brand Building experience is ideal;
  • Two to three years Account management experience is an advantage.